JSU Center for University Scholars

Faculty members were being asked to be responsible for students instead of creating a system within the classroom that makes the students responsible for themselves.

It does seem that the customer-care model has invaded the college classroom. Maybe I will just have to learn to accept it, but it will be difficult because any time a teacher focuses on dealing with a particular student, the others in the classroom suffer. No one is paying attention to their needs, which might just be to learn the material.